+91-7001503909 [email protected]

Privacy Policy

Privacy Policy

Last updated: October 16, 2026

1. Who We Are

UNO Solution (“UNO Solution”, “we”, “us”, “our”) is a marketing agency offering digital marketing, branding, offline marketing, events and corporate gifting services to small and medium businesses worldwide. Our website is www.unosolution.in. We are based in India at [registered office address].

For the purposes of data protection law, UNO Solution is the data controller of personal information collected through this website.

2. Scope

This policy explains what personal information we collect when you visit our website, contact us, request a free audit, or engage us for services; how we use it; who we share it with; and the choices and rights you have. By using our website you acknowledge this policy. If you do not agree, please do not use the site.

3. Information We Collect

Information you give us

  • Contact Us form: name, company, email address, phone/WhatsApp number, country/region, website URL, services of interest, approximate monthly marketing budget  and your main goal.
  • Free Marketing Audit form: website URL, email address, name and country.
  • Communications: emails, WhatsApp messages, calls and meeting notes when you contact us or speak with our team.
  • Client engagements: business contact details, billing information and access details or account data you share so we can deliver services (for example website, analytics or ad account access).

Information collected automatically

  • Device and usage data: IP address, browser type, device type, operating system, pages viewed, time on page, referring website, and approximate location derived from IP address.
  • Campaign data: UTM parameters and similar identifiers showing which ad, search or link brought you to our site.
  • Cookies and similar technologies (see Section 7).

We do not knowingly collect sensitive personal information (such as health, financial account or government ID details) through our website. Please do not submit it through our forms.

4. How We Use Your Information

  • To respond to enquiries and book consultations.
  • To prepare and deliver your free marketing, SEO, AEO and GEO audit.
  • To provide, manage and bill for our services.
  • To send follow-up emails, WhatsApp messages or calls about your enquiry or audit.
  • To send newsletters and marketing updates, where you have opted in or where the law permits. You can opt out at any time.
  • To measure and improve website performance, content and marketing, including through Google Analytics 4 and Google Search Console.
  • To keep the website secure, prevent fraud and comply with legal obligations.

5. Legal Bases (UK,EU and Similar Regions)

Where laws such as the UK GDPR or EU GDPR apply, we rely on:

  • Consent – for non-essential cookies, marketing emails and WhatsApp/SMS marketing.
  • Contract – to take steps you request before entering a contract, and to perform our services.
  • Legitimate interests – to run, secure and improve our business and respond to enquiries, balanced against your rights.
  • Legal obligation – to meet tax, accounting and regulatory requirements.

6. Sharing Your Information

We do not sell your personal information. We share it only with:

  • Service providers who help us operate, such as website hosting, CRM and email platforms, form and analytics tools (GA-4), WhatsApp/Meta and cloud storage.
  • Professional advisers such as accountants and lawyers.
  • Authorities, where required by law or to protect our rights.
  • A successor business, if UNO Solution is involved in a merger, sale or restructuring.

These providers may only use your information to perform services for us and must protect it appropriately.

7. Cookies and Tracking

We use cookies and similar technologies to make the site work, understand how it is used, and measure marketing performance.

  • Essential cookies – needed for security and basic functions.
  • Analytics cookies – such as Google Analytics 4, to understand traffic and conversions (form submissions, WhatsApp clicks).
  • Marketing cookies – such as ad platform pixels, if we run remarketing or conversion tracking. ]

Where required by law, we ask for your consent before setting non-essential cookies. You can change your choice through our cookie banner or your browser settings. Blocking some cookies may affect how the site works.

8. International Data Transfers

We are based in India and serve clients in the USA, Canada, UK, Europe, Australia, New Zealand and APAC, so your information may be transferred to, stored and processed in countries other than your own, including India and the countries where our providers operate. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms.

9. Data Retention

We keep personal information only as long as needed for the purposes in this policy:

  • Enquiries and audit requests that do not lead to a project: up to [24] months from last contact.
  • Client records and billing information: as required by tax and accounting law, generally [7] years.
  • Marketing subscriber details: until you unsubscribe or ask us to delete them.
  • Analytics data: according to the retention period set in our analytics account, [14 months].

10. Data Security

We use reasonable technical and organisational measures to protect your information, including HTTPS encryption, access controls and trusted providers. No online transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects you, we will notify you and the relevant authorities as the law requires.

11. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Delete your information.
  • Restrict or object to certain processing, including direct marketing.
  • Receive your information in a portable format.
  • Withdraw consent at any time (this does not affect earlier lawful processing).
  • Opt out of the sale or sharing of personal information (we do not sell personal information).
  • Complain to your local data protection authority.

These rights arise under laws including the UK and EU GDPR, the California Consumer Privacy Act (CCPA/CPRA), the Australian Privacy Act 1988, the New Zealand Privacy Act 2020, Singapore’s PDPA and India’s Digital Personal Data Protection Act, 2023. To exercise a right, email us at [email protected]. We may need to verify your identity and will respond within the time required by applicable law.

12. Marketing Communications

We will only send marketing emails, SMS or WhatsApp messages where you have agreed or where the law allows. Every marketing email includes an unsubscribe link, and you can reply “STOP” to opt out of WhatsApp/SMS messages at any time.

13. Third-Party Links

Our website may link to third-party sites (such as LinkedIn, Facebook, Instagram and WhatsApp). We are not responsible for their privacy practices and recommend you read their policies.

14. Children’s Privacy

Our website and services are intended for businesses and are not directed at children under 16. We do not knowingly collect information from children. If you believe a child has given us personal information, contact us and we will delete it.

15. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top shows the latest version. If we make significant changes, we will notify you on the website or by email where appropriate.

16. Contact Us

For questions about this policy or to exercise your rights:

  • Company: UNO Solution
  • Email: [email protected]
  • Phone/WhatsApp: +91-7001503909
  • Address: Chetla – Alipore, Kolkata 700027
  • Website: www.unosolution.in